Términos y condiciones
Terms & Conditions:
Cancellation policy:
To receive a full refund (less a 10% service fee), guests must cancel at least 30 days before check-in. If you cancel between 7 and 30 days before check-in, a 50% refund is applicable.
You will not receive a refund if you cancel less than 7 days before check-in.
If you pay in full, we offer a 24-hour cooling-off period, during which you can receive a full refund if you cancel within that 24 hours.
If a deposit is paid and the booking is cancelled, we will not refund the deposit unless the cancellation occurs within 24 hours of the original booking date. However, if another guest books the cancelled dates, we will refund the original deposit less a 10% service fee.
It is a condition of booking that the number of guests shown on the booking for a property is not exceeded. If unauthorised guests are found on the property, the entire booking will be cancelled without refund, and all guests will be required to leave. We have an honesty policy that works in both directions. We're honest with you about the accommodation; we'd appreciate it if you could be honest with us in return.

